Support packages
Choose the Microsoft 365 help you need.
Start with one focused issue, choose Professional for multiple changes, or Premium for broader cleanup and structured support.
Starter
For one specific Microsoft 365 issue or a small remote support request.
- Remote support session
- 1 user or mailbox change
- Outlook or Teams help
- Password or access fix
- Basic account check
- Clear handover
Professional
For businesses that need several Microsoft 365 changes handled properly in one package.
- Up to 3 user or mailbox changes
- Outlook and Teams configuration
- License and account review
- MFA and security check
- Shared mailbox or alias setup
- Remote handover and notes
Premium
For broader Microsoft 365 cleanup, security review, or structured setup for a small team.
- Up to 5 user or mailbox changes
- Microsoft 365 cleanup
- Security and MFA review
- Mailbox, alias, and group setup
- Teams and SharePoint basic review
- Priority remote support
Need something else?
Use custom onboarding for migrations, larger teams, urgent requests, or more complex Microsoft 365 environments.
How it works
Simple request, focused remote support.
1. Tell us what you need
Describe the issue, number of users, urgency, and current Microsoft 365 situation.
2. We confirm the right package
We check whether Starter, Professional, Premium, or custom support fits best.
3. We handle it remotely
We make the agreed changes, test everything, and hand over clearly.
Common problems
This is for you if Microsoft 365 feels harder than it should.
Need Microsoft 365 support?
Start the onboarding and tell us what you need. We will guide you to the right package.